Make sure the company has enough cover on the phones by calling them on two separate lines and checking that both are answered. We know one very central call centre who confidentially admitted they have one member of staff operating ALL the phone lines. Test us – Call in on two of our lines… Calls Sorted 0141 255 0101 and Virtually Sorted 0141 423 8255.
We specialise in small businesses – if you receive between 50-500 calls a month, you need our call answering service to save you time and improve your customer service.
- 1. Who’s answering your calls?
- 2. How many calls can they take?
- 3. What are they charging you for?
- 4. What information do they take?
- 5. How long have they been established?
We put our money where our mouth is, sign up for our free call answering service