Do they charge you for any sales calls you get? What if you go over your allocation? One of our clients joined us after getting a bill for £181 from his previous message taking service – when he was expecting one of £35, as he hadn’t actually received any messages from them – yup, those extra calls were all telesales calls asking for “the owner of the business”. Sales calls are not included in your call allocation.
- 1. Who’s answering your calls?
- 2. How many calls can they take?
- 3. What are they charging you for?
- 4. What information do they take?
- 5. How long have they been established?
We put our money where our mouth is, sign up for our free call answering service