If you’ve spent time and effort training your call answering team, you want them to be able to continue in business and grow with you. The extra money you spend goes towards marketing, staff retention and making sure your clients get the best customer service possible. Ask about their staff turnover and whether you can have a dedicated team. If you go for a very small facility, bear in mind that one person is not able to answer your calls on an ongoing basis, as they will inevitably need time off and breaks. Calls Sorted offers a small team to answer your calls and cover absences so the service will always be excellent.
Established in 2004, Calls Sorted’s small, dedicated team of call handlers has around 110 years of Telephone Answering (or switchboard as it was called when I started…) experience between us. We have all chosen Call Answering as their speciality because it is what we enjoy, and when you enjoy something you do it well and with a smile!
- 1. Who’s answering your calls?
- 2. How many calls can they take?
- 3. What are they charging you for?
- 4. What information do they take?
- 5. How long have they been established?
We put our money where our mouth is, sign up for our free call answering service